On both my Windows 7 PC and Android phone, I am having login/signin failures when Secure VPN is running. This occurs on a variety of web sites. Additionally, on my PC, when the login fails, the VPN process cpu utilization often jumps to 40+% and stays there until VPN is turned off.
With the help of Norton chat support, I learned that switching my PC VPN connection to a different VPN region (different than the region auto-selected) can resolve the login issue. The Android VPN app does not provide the region switch feature, but turning VPN off/on can resolve the login failure (I guess the off/on cycle chooses a different region).
In all cases on both the above devices, turning VPN off resolves all login problems.
PC: Windows 7 Pro, Norton 360 v22.20.1.69, login to MyNorton fails with "used all allowed login attempts, try later" (paraphrasing)
Phone: Android 7.1.1, Secure VPN 3.3.8.10793.b3e7cfc, login either hangs or returns w/o signing in.