Lost login/password/product key - HELP!

Hi,since completing a backup and formatting the hard drive, I've been having problems restoring program and personal files. Therefore, I have lost my Norton 360 v4 login, password and product key. It was also installed on my desktop, but I want to reinstall it on this laptop?

 

How can I access my account details, please?   Any assistance will be very much appreciated.

 

Thanks

I did try the password recovery on the Norton Acount sign-in with my current email, but I receive an error "Unfortunately we were not able to send you a temporary password at this time. Please click Back and try again."  I believe I originally registered under an email no longer accessible. Any further ideas?

Hi,since completing a backup and formatting the hard drive, I've been having problems restoring program and personal files. Therefore, I have lost my Norton 360 v4 login, password and product key. It was also installed on my desktop, but I want to reinstall it on this laptop?

 

How can I access my account details, please?   Any assistance will be very much appreciated.

 

Thanks

Can you access My Account on your desktop?  If you purcahsed a multi-pc program, the product key will be the same for your laptop.

Thanks, Yank!

I tried another computation of my old login/password and finally succeeded!  I retrieved the key and have downloaded Norton 360 already.  Very relieved to have security again.

 

Appreciate your quick response.  Ultimately, I answered my own question, but your referral back to the sign in page pushed me to give it another go.  You have earned your "Super Spam Squasher" rank! 

:)

Glad you go it sorted  and TYVM for the kind words.