I spent over an hour last night with Norton's chat. He had me uninstall, reinstall, redownload, etc. and nothing worked. I even changed my browser from Chrome to Safari. Now I have 2 icons in the Mac tray (one is AntiVirus and the other Internet Security) and they have license "unknown." Am I protected or not? My Manage page still is listing 3 devices (1 Mac, 1 PC and this Mac) but this Mac still has the red "X" on it.
What do I do? I bought the license renewal and now I have a Mac that isn't protected.