Please consider posting your macOS information within your User Signature section of each post. This informs others of your configuration at the outset so responders do not have to reply back requesting basic information, which can delay responses for hours or days -- if ever -- in some cases. Here is the minimum your User Signature could include:
- Chip (eg. M1/M2/M3, Intel)
- macOS version (eg. Sonoma 14.4.1)
- Memory (16GB)
- Model (MacBook Pro 13 inch)
- Storage (1 TB)
Other details are provided as needed.
This macOS forum is infrequently accessed and the Norton staff mostly ignore our issues, except for the often present & helpful Gurus . What we need here is an additional macOS proficient owner/operator Guru. You Mac experts should find out what qualifications are required for Guru status & become one....