Three weeks ago I bought a new Lenovo Y700 with Windows 10. First thing I did is purchase and install Norton Security Standard.
Worked fine for two weeks until yesterday. Norton still seems to be working, because when I right click the icon I can perform actions such as "Quick Scan", "Live Update", "VIew recent history" etc.
However left clicking the icon (one or two times depending on whether it is the system tray, desktop shortcut or straight in explorer - I've tried them all) does not bring up the main panel with its features. Nothing happens. Also not as administrator.
Also right-clicking the icon and chosing "Open Norton Security" doesn't do anything.
The tiny icon in the system tray has a red X on it. I don't know if this is because of a problem related with this, or just because I have some action to perform - which I can't because I can't get the panel to appear....
I also used the "fix" thingy that comes up when you use "Get Support" from the right-click, but it tells me all if fine.
Thanks for any advice.
Yossi