I noticed on two of my machines that Web Protection would not start and scans cancelled almost straight away, so I checked the MB forums:
https://forums.malwarebytes.com/forum/41-malwarebytes-3/
Clearly I'm not alone.
Hi lmacri,
It was also mentioned in a following post after the one I linked above, but I see that has been edited now.
It affected two of my machines and I quit MB on my third before it received the dodgy update. I had to quit MB 3 after receiving the new definition update, then restart MB again to get the protection working.
Not a good look for the new version that has already had a very rocky start.
Hi Krusty13:
Thanks for the heads up. I see there's a new thread started by Malwarebytes employee bdubrow pinned at the top of the forum titled Database update incident . According to that post a manual update and re-boot should solve the problem for affected MB v3.x users.
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32-bit Vista Home Premium SP2 * Firefox ESR v52.1 * NS Premium v22.9.3.13 * MBAM Premium v2.2.1
Greetings,
I just wanted to let everyone know that we are aware of the issue with our updates malfunctioning and causing protection and scans not to function properly.
It is currently being investigated by our teams and we hope to have it corrected as soon as possible.
We apologize for this issue and will provide more details when they become available.
Thank you for your patience.