OPs re high cpu usage, such as this one. I just did a tough test on my VM (i7-6700k; 64bit win10)
(NS GUI became black.)
Would Norton provide the users (starters, newbies, etc.) with some easy-to-follow extra tips and/or information about the option. For example, some hints on how to perform a "Full System Scan" properly/efficiently (running the antivirus scan in safe mode in the spare time, etc). Something like the following screenshot.
Or, the Norton client will automatically pop up extra tips when the user move the mouse on that option.
Let hear from U. Thanks :)