Malware.Packer.TGen1 missed by Norton 360 & detected by Malwarebytes

Norton Security | Norton Internet Security
1

My desktop has been acting suspicious within the last few days so I have been running Norton 360 Quick Scan, Full Scan, and Norton Power Eraser. All of those scans returned as No Threats Found and No Risks Found. However, I ran a full scan with Malwarebytes and it detected 4 versions of this malware all under the name Malware.Packer.TGen1 vendor. 

 

The files detected are:

 

C:\Program Files(x86)Movavi Video Editor 5\VideoCaptureME.exe

C:\Program Files(x86)Movavi VideoSuite 7\VideoCaptureME.exe

D:\Program Files(x86)Movavi Video Editor 5\VideoCaptureME.exe

D:\Program Files(x86)Movavi VideoSuite 7\VideoCaptureME.exe

 

 

Why did Norton 360 and Norton Power Eraser miss detecting this malware?

 

 

I am using Windows Vista Home Premium

 

Intel(R) Pentium(R) Dual CPU E2220 @ 2.40GHz

 

4.00 GB RAM

 

64-bit Operating System

 

Web browser is Safari 5.1.7 (7534.57.2)

 

I don't download many things and I never click any suspicious links or pop up ads. 

 

Any help on resolving this issue will be GREATLY appreciated!

 

Thank you

2

This one may be a False Positve also... Please try to upload the file to www.virustotal.com after that start a scan. 

 

www.virustotal.com will scan this particular file using different antivirus engines. Let's see what is the result...... 

3
ACS4500 wrote:

My desktop has been acting suspicious within the last few days so I have been running Norton 360 Quick Scan, Full Scan, and Norton Power Eraser. All of those scans returned as No Threats Found and No Risks Found. However, I ran a full scan with Malwarebytes and it detected 4 versions of this malware all under the name Malware.Packer.TGen1 vendor. 

 

The files detected are:

 

C:\Program Files(x86)Movavi Video Editor 5\VideoCaptureME.exe

C:\Program Files(x86)Movavi VideoSuite 7\VideoCaptureME.exe

D:\Program Files(x86)Movavi Video Editor 5\VideoCaptureME.exe

D:\Program Files(x86)Movavi VideoSuite 7\VideoCaptureME.exe

 

 

Why did Norton 360 and Norton Power Eraser miss detecting this malware?

 

 

I am using Windows Vista Home Premium

 

Intel(R) Pentium(R) Dual CPU E2220 @ 2.40GHz

 

4.00 GB RAM

 

64-bit Operating System

 

Web browser is Safari 5.1.7 (7534.57.2)

 

I don't download many things and I never click any suspicious links or pop up ads. 

 

Any help on resolving this issue will be GREATLY appreciated!

 

Thank you

hi

 

 

plzs go too http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ so you can better help plzs do not follow any other poster results  has it could make thing even wors then what they are now  this head right overe too  too bleeping computer and some one there  will help you re move it the right way

4
kuttus wrote:

This one may be a False Positve also...

I've been checking the Malwarebytes' False Positive Forum the last few days, and there are no other reports of this.

5

Here is the Legit products site http://www.movavi.com/

 

I have noticed though there are exe versions that are cracks for the software also.

 

Quads

6

Oh ok. Then it was a false positive by malwarebytes?

7

Not sure, and you also have 2 sets, one on C drive and one on D drive, whatever D drive is.

 

Anything on it.  

 

Quads

8

Ok, 

 

It seems a little strange that there would be 2 forms on 2 seperate drives considering the program has a website. I did take the time to remove and uninstall the program from my desktop. I have no idea how long it's been there. Do you think I should run Norton 360 and Malwarebytes scans again to check?

 

Thanks

9

If it uninstalled with no problems then you are fine to go on your merry way.

 

Quads