Malware redirects me to reimage.com

Both Chrome & Explorer 11 randomly redirect me to reimage.com or uninstall.exe.  I can’t download and program it just says your Windows settings don’t allow.  There is a reimage .ico file and a couple of other that regenerate themselves when deleted but neither reimage or any other suspicious file show up in the delete items in the control panel.  I have run a full system scan and also power eraser with Norton Security version 22.11.2.7 but it finds nothing.

I made chrome freeze while I was writing this so I am retyping it in Word and will try copy & pasting it in before it freezes again.

Thanks in advance for any help,

Keith

Hello Keith L Paskewitz

Welcome to the Norton Community Forum

I would recommend that you visit one of the free malware removal sites. An expert will work with you and help you to remove any malware you might have in your computer. Please pick one of the sites and stick with them until they say your computer is clean.

Please see this link for an up to date description of these sites plus the addition of a newly listed site formed by one of our successful malware remover users who unfortunately has passed away. That site is still being run by a good expert who happens to be one of the other Gurus.  The new site is listed first in this link.

https://community.norton.com/en/forums/malware-removal-forum-recommendations

Please come back and let us know how you made out.

Have a Good Night and

Thanks.