Same here.
I have been running Malwayrebytes Free version for quite a while now and just got the error 3048, 3 this morning. (04.18.2013) (Conflicting Product - Malwarebytes Anti-Malware version 1.75.0.1300)
I ran the Intelligent Updater as suggested. (Power Eraser was suggested if that did not work.) It didn't give me any indication that anything was fixed, or rather that a certian program wasn't downloaded (towards the bottom). Here is the log:
Thu Apr 18 11:38:46 2013 : ******************************************************************
Thu Apr 18 11:38:46 2013 : Starting Intelligent Updater - Version 5.1.1.7
Thu Apr 18 11:38:46 2013 : ******************************************************************
Thu Apr 18 11:38:46 2013 : AUTH SYMSIGNED BEGIN: Started.
Thu Apr 18 11:38:46 2013 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization .
Thu Apr 18 11:38:46 2013 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE.
Thu Apr 18 11:38:46 2013 : AUTH SYMSIGNED END: Finished processing. Returns TRUE
Thu Apr 18 11:38:46 2013 : IU RES SYMSIGNED SUCCESS: Successfully verified Symantec Signature for the iuResource.dll
Thu Apr 18 11:38:46 2013 : IU RES LOAD: Successfully loaded the resource file..
Thu Apr 18 11:38:46 2013 : IU MODE: IU is running is FULL mode.
Thu Apr 18 11:38:55 2013 : CONFIG LOAD SUCCESS: Successfully loaded the configuration file: iuConfig.xml.
Thu Apr 18 11:38:55 2013 : IU INFO: File-name : 20130418-005-v5i64.EXE
Thu Apr 18 11:38:55 2013 : IU INFO: Creation-date : 20130418
Thu Apr 18 11:38:55 2013 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions
Thu Apr 18 11:38:55 2013 : Entry details:
Thu Apr 18 11:38:55 2013 : Update-File: VIRSCAN.zip
Thu Apr 18 11:38:55 2013 : Update-Desc: Virus Definitions
Thu Apr 18 11:38:55 2013 : Auth DLL Name: SAVIUAuth
Thu Apr 18 11:38:55 2013 : Auth DLL Location: local
Thu Apr 18 11:38:55 2013 : Auth Content-Type: virus definitions x64
Thu Apr 18 11:38:55 2013 : Deploy Content-Type: virus definitions x64
Thu Apr 18 11:38:55 2013 : Deploy DLL Name: SAVIUDeploy
Thu Apr 18 11:38:55 2013 : Deploy DLL Location: local
Thu Apr 18 11:38:55 2013 : AUTH DLL LOCATION: IU will read the DLL location from registry - SAVIUAuth
Thu Apr 18 11:38:55 2013 : REG SUCCESS: Success while opening key
Thu Apr 18 11:38:55 2013 : REG FAILURE: Failed while fetching the path from registry.
Thu Apr 18 11:38:55 2013 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - SAVIUDeploy
Thu Apr 18 11:38:55 2013 : REG SUCCESS: Success while opening key
Thu Apr 18 11:38:55 2013 : REG FAILURE: Failed while fetching the path from registry.
Thu Apr 18 11:38:55 2013 : IGNORE ENTRY: Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry.
Thu Apr 18 11:38:55 2013 : The product corresponding to this entry in iuconfig.xml is not installed on the system.
Thu Apr 18 11:38:55 2013 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions
Thu Apr 18 11:38:55 2013 : Entry details:
Thu Apr 18 11:38:55 2013 : Update-File: VIRSCAN.zip
Thu Apr 18 11:38:55 2013 : Update-Desc: Virus Definitions
Thu Apr 18 11:38:55 2013 : Auth DLL Name: ISAuthDLL
Thu Apr 18 11:38:55 2013 : Auth DLL Location: local
Thu Apr 18 11:38:55 2013 : Auth Content-Type: virus definitions x64
Thu Apr 18 11:38:55 2013 : Deploy Content-Type: virus definitions x64
Thu Apr 18 11:38:55 2013 : Deploy DLL Name: ISDeployDLL
Thu Apr 18 11:38:55 2013 : Deploy DLL Location: local
Thu Apr 18 11:38:55 2013 : AUTH DLL LOCATION: IU will read the DLL location from registry - ISAuthDLL
Thu Apr 18 11:38:55 2013 : REG SUCCESS: Success while opening key
Thu Apr 18 11:38:55 2013 : REG FAILURE: Failed while fetching the path from registry.
Thu Apr 18 11:38:55 2013 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - ISDeployDLL
Thu Apr 18 11:38:55 2013 : REG SUCCESS: Success while opening key
Thu Apr 18 11:38:55 2013 : REG FAILURE: Failed while fetching the path from registry.
Thu Apr 18 11:38:55 2013 : IGNORE ENTRY: Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry.
Thu Apr 18 11:38:55 2013 : The product corresponding to this entry in iuconfig.xml is not installed on the system.
Thu Apr 18 11:38:55 2013 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions
Thu Apr 18 11:38:55 2013 : Entry details:
Thu Apr 18 11:38:55 2013 : Update-File: VIRSCAN.zip
Thu Apr 18 11:38:55 2013 : Update-Desc: Virus Definitions
Thu Apr 18 11:38:55 2013 : Auth DLL Name: Norton X64 AuthDLL
Thu Apr 18 11:38:55 2013 : Auth DLL Location: local
Thu Apr 18 11:38:55 2013 : Auth Content-Type: VirusDefs
Thu Apr 18 11:38:55 2013 : Deploy Content-Type: VirusDefs
Thu Apr 18 11:38:55 2013 : Deploy DLL Name: Norton X64 DeployDLL
Thu Apr 18 11:38:55 2013 : Deploy DLL Location: local
Thu Apr 18 11:38:55 2013 : AUTH DLL LOCATION: IU will read the DLL location from registry - Norton X64 AuthDLL
Thu Apr 18 11:38:55 2013 : REG SUCCESS: Success while opening key
Thu Apr 18 11:38:55 2013 : REG SUCCESS: Succeeded while fetching the path from registry.
Thu Apr 18 11:38:55 2013 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - Norton X64 DeployDLL
Thu Apr 18 11:38:55 2013 : REG SUCCESS: Success while opening key
Thu Apr 18 11:38:55 2013 : REG SUCCESS: Succeeded while fetching the path from registry.
Thu Apr 18 11:38:55 2013 : AUTH SYMSIGNED BEGIN: Started.
Thu Apr 18 11:38:55 2013 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization .
Thu Apr 18 11:38:55 2013 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE.
Thu Apr 18 11:38:55 2013 : AUTH SYMSIGNED END: Finished processing. Returns TRUE
Thu Apr 18 11:38:55 2013 : AUTH SYMSIGNED SUCCESS: Successfully verified Symantec Signature for the authorization dll C:\Program Files (x86)\Norton 360\Engine\20.3.1.22\NUMEng.dll
Thu Apr 18 11:38:55 2013 : AUTH LOAD SUCCESS: Successfully loaded the authorization dll - C:\Program Files (x86)\Norton 360\Engine\20.3.1.22\NUMEng.dll
Thu Apr 18 11:38:55 2013 : AUTH SYMSIGNED BEGIN: Started.
Thu Apr 18 11:38:55 2013 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization .
Thu Apr 18 11:38:55 2013 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE.
Thu Apr 18 11:38:55 2013 : AUTH SYMSIGNED END: Finished processing. Returns TRUE
Thu Apr 18 11:38:55 2013 : DEPLOY SYMSIGNED SUCCESS: Successfully verified Symantec Signature for the deployment dll C:\Program Files (x86)\Norton 360\Engine\20.3.1.22\NUMEng.dll
Thu Apr 18 11:38:55 2013 : DEPLOY LOAD SUCCESS: Successfully loaded the deployment dll - C:\Program Files (x86)\Norton 360\Engine\20.3.1.22\NUMEng.dll
Thu Apr 18 11:38:55 2013 : AUTHORIZATION SUCCESSFUL: VIRSCAN.zip is successfully authorized for deployment.
Thu Apr 18 11:38:55 2013 : DEPLOY PATH SUCCESS: VIRSCAN.zip will be deployed at location C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.0.19\Definitions\VirusDefs\tmp678d.tmp
Thu Apr 18 11:38:55 2013 : AUTH SYMSIGNED BEGIN: Started.
Thu Apr 18 11:38:55 2013 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization .
Thu Apr 18 11:38:55 2013 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE.
Thu Apr 18 11:38:55 2013 : AUTH SYMSIGNED END: Finished processing. Returns TRUE
Thu Apr 18 11:38:55 2013 : UNRAR LOAD SUCCESS: Successfully loaded the UNRAR DLL.
Thu Apr 18 11:38:55 2013 : UNRAR OPEN SUCCESS: Success opening RAR file VIRSCAN.zip
Thu Apr 18 11:39:01 2013 : UNRAR EXTRACT SUCCESS: Succesfully extracted VIRSCAN.zip to C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.0.19\Definitions\VirusDefs\tmp678d.tmp
Thu Apr 18 11:39:01 2013 : POST PROCESS SUCCESS: Successfully performed post processing for VIRSCAN.zip
Thu Apr 18 11:39:01 2013 : Calling ReleaseInstance() on the object of IIntelligentUpdaterAuthorizationManager2.
Thu Apr 18 11:39:01 2013 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions
Thu Apr 18 11:39:01 2013 : Entry details:
Thu Apr 18 11:39:01 2013 : Update-File: VIRSCAN.zip
Thu Apr 18 11:39:01 2013 : Update-Desc: Virus Definitions
Thu Apr 18 11:39:01 2013 : Auth DLL Name: SSEIUAuth
Thu Apr 18 11:39:01 2013 : Auth DLL Location: local
Thu Apr 18 11:39:01 2013 : Auth Content-Type: virus definitions x64
Thu Apr 18 11:39:01 2013 : Deploy Content-Type: virus definitions x64
Thu Apr 18 11:39:01 2013 : Deploy DLL Name: SSEIUDeploy
Thu Apr 18 11:39:01 2013 : Deploy DLL Location: local
Thu Apr 18 11:39:01 2013 : AUTH DLL LOCATION: IU will read the DLL location from registry - SSEIUAuth
Thu Apr 18 11:39:01 2013 : REG SUCCESS: Success while opening key
Thu Apr 18 11:39:01 2013 : REG FAILURE: Failed while fetching the path from registry.
Thu Apr 18 11:39:01 2013 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - SSEIUDeploy
Thu Apr 18 11:39:01 2013 : REG SUCCESS: Success while opening key
Thu Apr 18 11:39:01 2013 : REG FAILURE: Failed while fetching the path from registry.
Thu Apr 18 11:39:01 2013 : IGNORE ENTRY: Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry.
Thu Apr 18 11:39:01 2013 : The product corresponding to this entry in iuconfig.xml is not installed on the system.
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I ended up contacting Norton Support. The rep. ran a Live Update and he said that Norton was working fine. I pointed him out to the log file. He basically said that there was no problem. (I am still on the fence about that)
I asked if he thought perhaps there would be a virus as the instructions stated if the Intelligent Updater did not fix the problem. He was emphatic about the answer, "Absolutely not!"
Nothing was really resolved (felt that I was given "pat answers") except I was encouraged to uninstall Malwarebytes because of the conflict.
I don't feel like my issue was resolved 100% and am waiting to uninstall Malwarebytes unless I absolutely have to.
Can anyone smarter-er than the rep. I spoke to have a solution?