"Manage your norton products" questions

Two questions

1 - One of my installs shows a big red x, but appears to be installed and running correctly - what is this?
2 - I am unable to figure out how to list the installs and the machine name. The manage tool shows me totally useless names like “windows7-1” and in another screen it shows me the machine name, but nowhere does it show me both, so I can figure out which machine is having the problem!

Please explain…thanks!