Managing a backup set on an removable hard drive is slow

I have two backup sets: one cloud and one removable hard drive. When the removable drive is connected, managing backups is incredibly slow, with the app taking as long as three minutes to reload the form whenever any of the following selections are made:

  • Security => Cloud Backup => Manage
  • Cloud backups => Cloud => Manage
  • Local backups => Removable Drive => Manage
  • Drilldown of folders in either backup
  • Deletion of files in either backup

Disconnecting the removable drive results in the form loading almost instantaneously. What is going on here? Note that this was never a problem with the old Norton 360 app.

maybe, Record Issue will help Norton

Thanks for the tip. I have sent a recording to Norton.

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