Manual Update Command Required

Hi all,

 

I have the exact same issue as this poster in this thread:

 

http://community.norton.com/t5/Norton-Anti-Theft/Norton-Anti-Theft-may-have-broken-my-Intel-AT/td-p/777446

 

Could someone help me out? I have contacted customer support and have been escalated to tier 2 support without any solution whatsoever.

 

Cheers,

 

d_f_w_1