Many items grayed out in NIS 2012

I don't know what I did, but a lot of stuff is grayed out in NIS settings. A partial list:

 

Scan Performance Profiles

All SONAR settings

All Intrusion Protection settings

All Antispam settings

All Smart Firewall settings (including disable)

etc, etc

 

Any ideas why? I want to disable the firewall to test something (Remote Desktop Connection).

This is on a Windows XP Pro 32-bit system.

 

Thanks for any help.

 

Lou

Restart PC.  Could be a slight glitch.  Same thing occured to me and restarted and it no longer happen again.

Same thing occured to me with initial upgrade to 19.1.0.28.... hard start & all colors OK. 

 

Thanks

19.1.1.3

It is possible it is caused by the 19.1.1.3 patch. I saw the same thing, run LiveUpdate manually (it was up to date) but the program wanted to Reboot. After the reboot everything is green OK.

So a reboot should fix the problem.

It worked. Thanks.

I saw this during the Beta period. Restart fixed it.


Loopie wrote:

I don't know what I did, but a lot of stuff is grayed out in NIS settings. A partial list:

 

Scan Performance Profiles

All SONAR settings

All Intrusion Protection settings

All Antispam settings

All Smart Firewall settings (including disable)

etc, etc

 

Any ideas why? I want to disable the firewall to test something (Remote Desktop Connection).

This is on a Windows XP Pro 32-bit system.

 

Thanks for any help.

 

Lou


Hi Lou

 

Please take a look at the screenshots in the link below. Did you see the same symptoms?

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/NIS-2012-errors-and-big-issues/m-p/533236/message-uid/533236/highlight/true#U533236

 

Please advise either way so that this thread can be correlated with a known defect, if need be.

 

Thanks

 

Yes it was very similar.