Max time easily overiden by child on PC

Norton Family | Parental Control
1

My teen is able to continue accessing the PC way longer than we authorized by just reloging every minute or so (he set a one-letter password).
We receive no information about his multiple re-log or excess connection time.

We would like the computer to be completely unavailable after the the authorized time. No buffer login to allow for asking extra time, we can handle that separately. Thanks

OS details:
Windows 10

2

@tildeqc Is the child using a standard account or an account with admin privileges? Do they by chance know the admin account password for login?

SA

3

Hi,
He is using his own account and doesn’t have access to my admin account.
He just changed his own password to have it only letter only, so that he can very fast relog when prompted to.
Thanks

4

@tildeqc I have asked a person from Norton who knows Norton Family to intervene in this thread as well. Hoping they do that soon for you. The tagged link should appear at the bottom of your first post in this thread.

SA

5

Hi @tildeqc

Sorry for the inconvenience.
We are analyzing the issue further. We will update our findings either in this thread/through private message. Thanks for your patience.

Thanks
Norton Family Team

1 Like
6

OK thanks, waiting for your answer then.