Media Center 7 issue

I have had no problems using NIS 2011 on my media center.

I only had to set my Ceton Infinitv 4 to Full trust on the network.

 

If I upgrade to NIS 2012 and set the tuner card to Full trust, I get a black screen with no live tv.

If I disable program control and leave all other NIS 2012 settings at default (except tuner card set for full trust), it works fine.

I see no problems in history other than conhost.exe is blocked.

Conhost.exe is the proper size and in the correct location (no virus).

 

I then restore back to the properly functioning Ghost image with NIS 2011 and all works well again.

I've tried twice with the same result so I don't believe it's a bad install.

Everything else works fine.

It's blocking a connection for media center or the ceton tuner card but I can't tell specifically what it is.

 

I'm currently back to NIS 2011 so I can use my media center.

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Anyone with any ideas, please share the knowledge!

 

Thanks

Hi,

 

please try to set conhost.exe's firewall rule to Allow in the Program control.

1. Open NIS

2. Go to Settings -> Network -> Smart Firewall

3. Click on Configure [+] by Program control

4. Find conhost.exe on the list

5. Change Auto to Allow

6. Save settings

 

Let us know the results.

Thanks for your help.

Norton history indicates conhost is default blocked.

I had already tried allowing Conhost.exe.

It is a hidden file by default.

I can choose to show all hidden files and I can then see it in C:\Windows\System32.

A Windows search also shows it and at that location.

However when I attempt to allow or unblock it through Program Control, it's not on that list and I can't add it because it doesn't show up when I browse  to System32.

 

 

Hi zino.

 

The Conhost.exe entry in Norton History is most likely a Norton Product Tamper Protection event.  Conhost is being blocked from accessing Norton files and processes.  The entry has nothing to do with the firewall (which is why you do not see Conhost there) and would not be related to the issue you are having.  Conhost is often logged in the Tamper Protection events - this is normal and can be disregarded.

Do you use an device like XBox as a Media Center Extender?

 

Sometimes these need to open some special ports on the firewall. Here are the ones for XBox: http://support.microsoft.com/kb/911728


PapauZ wrote:

Do you use an device like XBox as a Media Center Extender?

 

Sometimes these need to open some special ports on the firewall. Here are the ones for XBox: http://support.microsoft.com/kb/911728


Thanks for your response SendOfJive.

I had read the threads about conhost.exe and Norton tamper protection.

I didn't believe that was the issue but I see no other evidence of anything being blocked.

 

Thanks PapauZ.

Nope no XBox or any extenders.

Just the single media center pc.

 

Hi zino,

 

Looking at the documentation, the port configurations listed below are needed.  Norton should be able to do this automatically.  First, go to the Smart Firewall Advanced Settings and use the Reset option to revert the Norton Firewall to its default settings.  Then go to the Network Security Map and make sure your Network Trust Level is "Shared."  Some of the ports listed below are blocked if the trust level is "Protected."   If the Ceton is listed as a generic device make sure it is also "Shared."

 

If you still have problems, you can set the network or device trust level to "Full Trust.'  You should not need to manually set any of the following ports, but if all else fails, you may need to do so - but I would put this in the "last resort" catagory.

 

Non-Windows firewall users need to open the following ports;
Name UDP/TCP Port Range In/Out
RTP UDP 5001-5016 IN
SSDP UDP 1900 IN/OUT
RTSP TCP 554 OUT
UPnP TCP 2869 IN/OUT
WMDRM UDP 5757-5772 OUT


SendOfJive wrote:

Hi zino,

 

Looking at the documentation, the port configurations listed below are needed.  Norton should be able to do this automatically.  First, go to the Smart Firewall Advanced Settings and use the Reset option to revert the Norton Firewall to its default settings.  Then go to the Network Security Map and make sure your Network Trust Level is "Shared."  Some of the ports listed below are blocked if the trust level is "Protected."   If the Ceton is listed as a generic device make sure it is also "Shared."

 

If you still have problems, you can set the network or device trust level to "Full Trust.'  You should not need to manually set any of the following ports, but if all else fails, you may need to do so - but I would put this in the "last resort" catagory.

 

Non-Windows firewall users need to open the following ports;
Name UDP/TCP Port Range In/Out
RTP UDP 5001-5016 IN
SSDP UDP 1900 IN/OUT
RTSP TCP 554 OUT
UPnP TCP 2869 IN/OUT
WMDRM UDP 5757-5772 OUT

 

Thank you again for your help!

I had set the Ceton tuner card to Full trust but still a black screen and no live tv.

Media Center also wants to run cable card setup again.

In NIS2011 that was the only setting change I had to make after a default install.

I set to Full trust and eveything worked perfectly.

It's a new different issue with NIS2012.

 

After restoring my NIS2011 Ghost image, all problems are gone.


 

I'll attempt manually opening the ports when I have the opportunity.

I vote for running the setup again.  Also check the Ceton support site for documentation and a wizard that could be useful.  If the Network Security Map is showing the card as Full Trust, there is nothing that the firewall should be blocking.  Before opening ports, which could make matters worse or leave your PC vulnerable to attack if done incorrectly, I would fully investigate some of the other avenues.

 

http://www.cetoncorp.com/infinitv/support/


SendOfJive wrote:

I vote for running the setup again.  Also check the Ceton support site for documentation and a wizard that could be useful.  If the Network Security Map is showing the card as Full Trust, there is nothing that the firewall should be blocking.  Before opening ports, which could make matters worse or leave your PC vulnerable to attack if done incorrectly, I would fully investigate some of the other avenues.

 

http://www.cetoncorp.com/infinitv/support/


I'll wait on opening ports.

I'm concerned with rerunning setup as that could require re-entering data for series recording.

As I've said, NIS2011 works flawlessly.

NIS2012 work fine as long as I turn off program control.

I know not to use the pc with program control turned off but clearly, it's blocking something and nothing is indicated as blocked in program control or history (except what I mentioned previously in thread).

 

When I have time, I may reinstall NIS2012 and set program control to require me to allow or block instead of program control doing that automatically. That may give me a handle on who the bad actor is. I'll document each instance requiring my authorization. If all works well after that, I'll switch program control to automatic.

My custom settings I will have already made will remain and overide whatever auto program control would have chosen.