Memory

Norton Security | Norton Internet Security
1

When I open task manager, where it says CPU Usage, it says like a high number then just jumps down to around 10%.

Is there a virus masking the CPU Usage? Also, there are like 7 svchost.exe in "Show processes from all users."  Most of them are using low memory,but one is using like 127k.  Firefox is using 232k of memory.  There are 2 instances of ccsvchst.exe, csrss.exe, and taskhost.exe.  Also, when my screensaver pops up, it seems like it lags and speeds up.  My screensaver never done this before. Do I have a virus?

 

Specs:

OS: Windows 7 Home Premium 64-bit

Proccessor: Intel(R) Core(TM)2 Duo CPU      E7500 @ 2.93GHz

DirectX: 11

Video Card: Intel(R) G33/G31 Express Chipset Family

 

Screenshots:

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2

Last June there was a Norton Utilities advertising popup that was erroneously alerting to low memory situations, but I think that issue has been resolved.  Still, a Norton Utilities ad is a possibility.
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3

I think this customer is seeing a message from NORTON saying there is very little memory left on the computer.

I get the same message, but I know it is about RAM not disc drive space.

4

That "out of memory, buy more" notice sounds kind of weird.  Windows will warn if memory gets low, but I don't know that it offers to sell you more.  And if it were a hard drive issue, you would get a Windows warning about low disk space.

I think there are two possibilities:  First, it actually sounds like you might have bought a subscription to an online backup service and that you have reached the limit of the storage space that you purchased.  Or, it may be that you saw a pop-up on a website that tried to scare you into buying more memory from them that you don't actually need.  Would it be possible to provide the precise wording of the message you saw?

5

You are confusing memory and hard drive capacity. The 1.5 Tb refers to hard drive capacity. The memory message you are seeing is the internal Random Access Memory, RAM, that is on the motherboard of your computer. If you are getting an out of memory message, you could have too many programs open at the same time.

Try restarting your computer to clear out all memory. Be sure you are using the Restart command. Not Shutdown and startup again if you have Windows Fast Startup feature enabled. If you use Windows 8/8.1, 10 or 11, there can be an issue with the Windows Fast Startup feature.. See more information here.

If that does not help, it could be that your system is older and may benefit from an upgrade to your RAM.