I got a message today apparently from Microsoft Edge (see attachment). I was sceptical and decided to shutdown my computer instead of going ahead with the instructions. Has anyone experienced something like this?
If this message is via Edge only then yes it is suspicious, you should backup your favourites then close Edge, either by clicking on the X, by ctrl, alt del & then open task manager & find Edge entry & click on this & choose end task.
Then open Edge & it will offer to start afresh, you can then clean the browser’s cache, cookies & history.
If this isn’t enough you can reset Edge by Right-click on the Start button in the lower-left corner and select “Apps and Features“.
Scroll through the list until you find “Microsoft Edge”, click it, and then click on the “Advanced options” link.
Next, click on the “Reset” button.
How To Remove Tech Support Scam Pop-ups from Windows or macOS
https://malwaretips.com/blogs/remove-tech-support-scam-popups/
Microsoft error and warning messages never include phone numbers.
https://support.microsoft.com/en-us/help/4013405/windows-protect-from-tech-support-scams
- Run content blocker? e.g., AdBlockPlus, AdGuard, uBlock Origin, etc.
- Clear Microsoft Edge cache n' session cookies?
If you want reassurance.....
- Run Norton Full Scan.
- Run Malwarebytes Threat Scan.
- Run content blocker.
Run Threat Scan with Malwarebytes.
Download and install Malwarebytes for Windows
https://support.malwarebytes.com/docs/DOC-1141(link is external)
Additional information.
- How to install Malwarebytes for Windows(link is external)
- Different ways to scan with Malwarebytes on Windows devices(link is external)
- Deactivate Malwarebytes Premium Trial on Windows devices
- Malwarebytes for Windows User Guide
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Malwarebytes AdwCleaner
https://www.malwarebytes.com/adwcleaner/
Malwarebytes AdwCleaner User Guide
https://www.malwarebytes.com/pdf/guides/Malwarebytes-AdwCleaner-User-Guide.pdf