Microsoft Solitaire Collection on iOS unable to download game data from internet, Safe Web is involved

[bjm]

@lironl

Norton 360’s Safe Web seems to be involved, as turning it off resolves the problems and turning it on again causes the problems to reappear, but sometimes in less places. For example, if you logged in while Safe Web was turned off, the message won’t appear when you start the app or try to log in again, but will appear when you try to go to Today’s Event.

Microsoft Solitaire Collection must be accessing some web links that Safe Web is blocking.

Norton360 Anti Virus Scan
VPN version 2.120.1
Microsoft Solitaire Collection version 4.23
iOS 18.6.2

do you know “web links”?
VPN on / off make a difference?
Please report issue via Norton support here

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as test: Google Play here

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@lironl

fwiw ~ https://aka.ms/mssolitairefaq calls Microsoft Casual Games` → Error codes →

What do I do if I see error code 101? here
Known issue: Error code 101 when playing Solitaire on iOS here

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Caveat: I’m not familiar with Microsoft Solitaire Collection. I’m not Signed In. VPN off.

as test: Today’s Events … calls

Note: an ad/link at the bottom

Note: ad/link at the bottom changes