Missing Drivers to create recovery disk - HP Pavillion

Greetings,

My problem is with Ghost 15.

 

I am looking for help about where and how I can obtain a few missing drivers in order to create a fully functional custom recovery CD.

As per Ghost's report, I am missing these 3 drivers:

- Wan Miniport ( IKEv2 )

- AMD AHCI Compatible RAID controller

- Microsoft Virtual WiFi miniport adapter

 

If I create the custom CD ignoring this report, and if I try to use it, the machine boots up, but it does not detect any of my internal drives ( SATA ), it only "sees" the external drives.

 

I need the INF files, yet all I get from HP is an exe file that will install the default drivers ( for example the RAID Controller one ) and evidently this dows not work.

 

The Machine I have is HP Pavilion Elite, HPE-112y, AMD Phenom II 925, MoBo H-RS780-uATX, chipset AMD 785G, running Windows 7 Home, with two external USB drives. and two internal SATA drives.

 

Full specs: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01959711&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

 

Please help

 

Thanks

 

 

Hi ravives,

 

Welcome to the forum. I'm guessing that you must have 64 bit Windows 7, is this correct?

 

Ghost 15 uses the Windows 7 WINPE 32 bit environment so it needs 32 bit drivers instead of 64 bit drivers. I found the following page which I believe you are referring to which has the 32 bit EXE file to actually install the 32 bit RAID drivers. The page is: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-78248-1&cc=us&lc=en&dlc=en&product=4120194

 

Unfortunately as you determined, this won't work since all you need is the INF and driver files and not the full installation kit.

 

I also searched around for an alternate package for your system on the HP webiste and could not find anything but the EXE download. All you would need is a ZIP file where you could extract the contents and pull out the actual driver files for creating the custom recovery CD.

 

Did your system come with a installation CD? If so, it is very possible that there is a 32 bit driver directory where the individual files might already be included. If you do not have an installation CD or it does not have a seperate 32 bit driver directory you will probably need to contact HP support and explain what you need and they should be able to provide it for you.

 

Just explain to them what you need to accomplish and I'm sure they can provide the needed files.

 

FYI: If you don't need network access from the recovery environment you don't need to include those in the Custom recovery CD. The RAID drivers of course are essential.

 

Allen

Hi ravives,

 

I cannot personally vouch for this utility but I found a program called Universal Extractor which claims that it can extract the individual files out of an EXE file.

 

I would recommend first checking any installation CD you might have and looking for a 32 bit driver folder which might already contain the files you need and checking with HP if you cannot locate them there.

 

However, if all else fails you could consider using this utility to extract the individual files from this EXE I linked to in my last post.

 

The link to this utility is: http://legroom.net/software/uniextract. The forum where this was discussed is: http://forum.notebookreview.com/showthread.php?t=194434

 

Hope this helps and please let me know how it goes.

 

Allen

It's actually a fairly common self extracting .cab file on the outside, the real setup file is inside it and much harder to extract, but you don't need to go that far.

 

I can open it with WinRar or 7zip, but my old version of winzip can't handle it.

7zip is a free program

http://www.7-zip.org/

 

When you open up the main download you'll find a folder that has the .inf, .sys, and .cat files.

 

Use those 3 files in a folder and use them to make the custom disk, you can delete everything else.

let me know if you have any trouble and I would be glad to get the files to you.

Dave

 

edit- same same goes for the lan driver, open it up and the files are in another folder.

Don't bother with the WiFi, it's not going to work from the recovery disk

Hi Dave,

 

Very well done my friend! I'll add this utility to my list. I guess probably either utility would do the trick but I have not had occasion to extract from an EXE before. :smileywink:

 

An EXE is really very similar to a ZIP file anyway, just packaged different and all that is needed is a utility that looks "beyond" the file extension. :smileywink:

 

Allen

Your right, a lot of them really are just self extracting files.  Usually they extract all the junk into the temp folder and then run another setup thats inside.  Makes sense that they don't have to recompile a new setup for each and every model.

 

I guess you can say I have experiance with HP. LOL

I like the printers but it gets ridiculous to have over a half gig of bloated programs to install the darn drivers.

 

7zip is actually a sweet program, compreses better than most commercial programs and it's a nice free program without any kinds of nags, adds, or any strings attached.

 

You did all the work Allen I just opened it.

Dave

 

BTW 7-zip is one of the few progams I have found that can open a .wim file.  If you ever happen to run into a .wim file you were curious about.

DaveH,

 

<< I guess you can say I have experiance with HP. LOL

 

I like the printers but it gets ridiculous to have over a half gig of bloated programs to install the darn drivers. >>

 

Me too on the experience. I find their online support is absolutely first class in terms of available documentation files etc.

 

In most cases they do have Basic Driver files that are much smaller than the complete packages.

 

Although I've ussed WINZIP for decades (I'm still using ver 9 SR1) I agree that 7-zip is first class especially in the way it opens archives. I am using it now on my WIN 7 machines and have it and WINZIP on the XP's

Greetings,

I am having the same problem with Norton Ghost 15 on my Win-7 64-bit PC 'WAN Miniport (IKEv2) (Unusable 64-bit driver)' needed a 32-bit driver so I took Dave's advice...

To paraphrase:

Went to: http://community.norton.com/t5/Other-Norton-Products/Missing-Drivers-to-create-recovery-disk-HP-Pavillion/m-p/214957.

Downloaded from HP the sp44547.exe (even though it said for Win-7 '32-bit' OS).

Used my WinRAR to open the sp44547.exe and extracted the .inf, .sys, and .cat files from the \src subdirectory.

"Use those 3 files in a folder and use them to make the custom disk..."?

ahcix86s.cat

ahcix86s.inf

ahcix86s.sys

Questions:

> How and where do I load these files?

> Will it be a problem to my 64-bit files?

> Will Ghost 15 System Recovery Disk then be able to work on my external HDD or CD drives (if identified as startup in the bootable device listed in the BIOS)?

Thanks for the assistance (Google: 'WAN Miniport (IKEv2) (Unusable 64-bit driver)' for some more of my story in resolving this situation.

HI Midcloud4,

 

Welcome to the forum. This might well work but I believe Ghost 15 SRD is based on Windows Vista. It is however worth a try.

 

You must first create the standard SRD which if you purchased a downloaded version of Ghost 15, there would have been a link to an ISO file. You need to use an ISO aware utility such as ImgBurn to burn this to a CD as it does not work just copying the files to the CD. If you purchased a boxed version of Ghost 15, then the default SRD is the same as the installation CD.

 

Once you have the default CD, bring up Ghost and then select Create Custom recovery disk from the Tasks menu. It will ask you to put in the default SRD. Put this in and go through the wizard to create a new Custom CD with the added drivers.

 

Hope this helps.

 

Allen

You can test it first.

Put those files in a folder somewhere, on the hard drive it'self, or USB stick.

After you boot the Ghost recovery disk go to: Utilities > Load a driver

Browse to the .inf file in the folder you made and let it load.

 

Then go to: Network > Start network service.

 

If everything works then you can build a custom disk using that same driver folder.

Like I said, I have better luck using XP 32 bit drivers.

 

I may have misunderstood you but I don't see how a WAN (LAN) driver will help you if you have a problem accessing your drives?

Dave

 

Edit- I guess I did misunderstand. The file you mention is the RAID driver, the Lan driver would be sp44527.exe.

I just re-downloaded it and looked. It looks like a generic AMD 32 bit driver so I don't think it's Win7 specific, it should work fine.

I'm not positive if you can load a RAID driver like I mentioned above, I thought you were talking about the LAN.

I never had to load a RAID driver that way, It's possible it needs to load during the boot so my suggestion on testing it may not work.

I'm also assuming you have the same model HP system that the original poster had?

HI Dave,

 

Loading the RAID driver dynamically from the SRD should work, I've done it before.

 

Allen