I have used Norton to back up my computer for over a year. Recently I needed to do a factory reset of my HP Pavillion lap top and then I reinstalled my Norton product. My issue is that I'm unable to access any of my prior file sets that I assumed would still exist. I have run the gamut of forums and message boards on how to access or restore file sets but the only file sets that seem to exist are the ones created since the computer reset. Any help would be most appreciated. Thanks