Hi, I'm new here and non-technical, so please be gentle with me ! I have just downloaded update for NIS 2011 and the toolbar and antispam folder have disappeared from Outlook 2003. I have tried client integration - unchecking Outlook, switching off, etc. etc. but it does not work. I've used Norton for about 7 years and this is the first problem I have had. I am using Windows XP Home Edition. My ISP is Tiscali and I am in the UK. Can anyone help please.