I just got a new Dell Precision T3600 system. It's running Windows 7 Enterprise 64 bit SP-1 with 16 GB of RAM and two 1 TB internal hard drives, controlled by a PERC H310 RAID controller, but running as independent C: & D: drives. It also includes an Intel 82579LM Gigabit network adapter. Included among the software, is Ghost 15.0.1.36526 as the backup and restore program - and therein lies the problem.
My intention is to have Ghost create and save weekly backup image sets of C: drive, primarily to D: and, from there, to an off-system or off-site copy location. The backup function works well, both to the primary and secondary locations. The problem is with the restore function, specifically the 32 bit Vista recovery disk environment. As expected, the Ghost Custom SRD Wizard identifiies and rejects the 64 bit RAID controller and the Intel network drivers (also the WAN Miniport IKEv2 driver which is not an immediate issue). Naturally, without the RAID and network drivers, the SRD cannot see or address the internal hard drives, or connect to the network.
Dell has provided several 32 bit versions of the PERC and Intel drivers. One 32 bit PERC H310 driver was accepted by the Custom SRD Wizard, and the SRD now can address the internal drives and their image files. However, the Wizard insists that all of the 32 bit network drivers are 64 bit and rejects them. The Wizard error message (for example) is:
"Error ECA30421: Cannot copy a 64-bit hardware device driver to a 32-bit Srd image. One or more binary files listed in 'C:\users\StekertJ\Desktop\Intel 825XX 32 Drivers\E1Y6032.INF' does not match the target Srd platform."
So, the SRD still can't access backup images copied offsite.or to the LAN.
Therefore, several questions:
1. Why does the Wizard reject what clearly appear to be 32 bit network drivers (I can send copies of the driver files if needed)? 2. Can anyone identify or provide a compatible 32 bit driver for the Intel adapter? 3. Are there any plans to make Ghost fully compatible with the world of 64 bit systems?
Thanks. Got your driver and gave it a try on a custom SRD. This time, the SRD Wizard accepted it as 32 bit and, when booted, it identified the presence of a Microsoft network. However it failed to identify the Intel network adaptor (Error: "cannot get a network adaptor") and thus couldn't identify, ping, or connect to any of the devices on the LAN.
Your driver (e1c6032.inf) has the same name as one that Dell provided, but it's a previous HP version with somewhat different content (particularly the Device ID list that could explain why the SRD can't "get" the Dell-provided Intel adaptor). But, even when looking at the Dell and HP versions side-by-side, I still don't understand why the Dell version looks like 64 bits to Ghost while the HP version doesn't. There must be some way to edit either driver to make it both 32 bit and hardware compatible. Even though I don't feel comfortable doing it, and unless someone has a better idea, I'll try some modifications and see what happens.
Also, since all this is patchwork, and since I really want to continue using Ghost, It would be nice to have an authoritative answer to the third question :-) .
A Symantec employee has stated that the next version of Ghost will have both 32 and 64bit recovery disks and it will be based on Windows 8.
I have no idea when it will be availible, Ghost 15 is not fully compatible with Windows 8 so I would expect the new version around the time that gets released.
I just got a new Dell Precision T3600 system. It's running Windows 7 Enterprise 64 bit SP-1 with 16 GB of RAM and two 1 TB internal hard drives, controlled by a PERC H310 RAID controller, but running as independent C: & D: drives. It also includes an Intel 82579LM Gigabit network adapter. Included among the software, is Ghost 15.0.1.36526 as the backup and restore program - and therein lies the problem.
My intention is to have Ghost create and save weekly backup image sets of C: drive, primarily to D: and, from there, to an off-system or off-site copy location. The backup function works well, both to the primary and secondary locations. The problem is with the restore function, specifically the 32 bit Vista recovery disk environment. As expected, the Ghost Custom SRD Wizard identifiies and rejects the 64 bit RAID controller and the Intel network drivers (also the WAN Miniport IKEv2 driver which is not an immediate issue). Naturally, without the RAID and network drivers, the SRD cannot see or address the internal hard drives, or connect to the network.
Dell has provided several 32 bit versions of the PERC and Intel drivers. One 32 bit PERC H310 driver was accepted by the Custom SRD Wizard, and the SRD now can address the internal drives and their image files. However, the Wizard insists that all of the 32 bit network drivers are 64 bit and rejects them. The Wizard error message (for example) is:
"Error ECA30421: Cannot copy a 64-bit hardware device driver to a 32-bit Srd image. One or more binary files listed in 'C:\users\StekertJ\Desktop\Intel 825XX 32 Drivers\E1Y6032.INF' does not match the target Srd platform."
So, the SRD still can't access backup images copied offsite.or to the LAN.
Therefore, several questions:
1. Why does the Wizard reject what clearly appear to be 32 bit network drivers (I can send copies of the driver files if needed)? 2. Can anyone identify or provide a compatible 32 bit driver for the Intel adapter? 3. Are there any plans to make Ghost fully compatible with the world of 64 bit systems?
A Symantec employee has stated that the next version of Ghost will have both 32 and 64bit recovery disks and it will be based on Windows 8.
I have no idea when it will be availible, Ghost 15 is not fully compatible with Windows 8 so I would expect the new version around the time that gets released.
Dave
That's good to know. I was afraid they were going to let Ghost fall be the wayside. MS was making noises about releasing Win8 sometime in October., and as long as I can backup and restore with my internal disks, I can us a USB 2 external hard drive for a secondary location until I also can access the network. That should hold things, even until New Years.
Rather than waste a CD, you can test it by extracting it to a folder on the hard drive, then boot the recovery disk and go to:
Utilities > Load a driver and manually browse to the inf file.
Then start the network and see if it works, if it does then you can burn another custom disk.
Dave
Dave,
As expected, your suggestion worked and e1g6032.inf successfully loaded into the SRD boot environment., but with the same result as with the previous 32 bit driver - it failed to "get" the network adaptor.
At this time It's not critical. The system is up and running, complete with a local backup and restore capability. So, I'll just await some action with the new and improved Ghost 16 (or whatever it will be called).