Hi. After a hard drive failure and full re-install of the system, I have been unable to re-install all of my passwords I had in Identity safe. I have read on these boards about double clicking the CoExport.exe file but nothing happens and I have also read about copying the files where they are stored over (which the pc says I am unable to do) but there seems to be some confusing about what needs to happen and whether it would work.
The old HD is not-entirely damaged and I can access files as they were before the crash. I can see the files stored in the All Users/Application Data/Norton/<random numbers>/IdentitySafeDataStore but how do I get that data into the newly downloaded NIS 2010?