MS Live Mail/Outlook 2011

For past couple of days I have tried logging into Vz email via Windows Live Mail and get:

 

Unable to send or receive messages for the Verizon account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

 

Server: 'pop.verizon.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 995
Secure(SSL): Yes

 

Tonight I tried MS Outlook 2010 and get similar error:

 

Task 'la----@verizon.net Recieving ' reported error (0x800CCC01A) : Your server does not support the connection encryption type you specified. Try changing encryption method, Contact mail server admin or ISP for addition support.

 

I went to Vz site to double check settings. All are correct. IHA comes back w/same Live Mail error. Worked with a Vz rep. for well over 1/2 hr via shared screen, and she also saw no error. She also tried recreating a new Vz email acct. and got same error. She said she checked with several Helpdesk personel, who report no network/server issue. This worked last Friday. Vz mail works ok on Vz Central site.

After posting to the Vz forums it was suggested this might be a a/v issue. I tested by turning off fw & av seperate and still got errors. But turning them both off works fine. Can somoen

I just d/l the latest program hoping that would fix it but it did not. Can someone please look into this?