i am using norton 360 - multi device (to which does not seem to have any direct mention on in forums/support etc)
IF this post is in the wrong spot, please move it
Heres the plan.
Norton multi device = 5 users, therefore 3 laptops 1 desktop + 1 mobile phone (android).
Computers - no problems
Android phone big problems 2.3.x
Previously, Norton mobile security has been installed, this has been tried with removed and not removed (removed via uninstall from play store).
Attempting to download the app from the store + renew using the key in multi device does not work, failed by key not recognised error.
Attempting to follow the instructions both via web address and QR code, allows for the key to be verified online, then a new android device has been registered. To which either the browser OR play store is required to install the program.
In an attempt to install the program, it reinstalls norton mobile security WITH the old registration key. Therefore the nortons is inactive and fails to re-register the new key, despite there should be 1 more license remaining.
What other steps are available to install multi device onto an android phone.