Multiple IP under one NortonDNS login

Archive
1

Hi. I am considering Norton DNS over OpenDNS but I need to have a feature where I can add more than one IP address for 1 account.  We have 2 ISPs used as load balanced Internet.  When I login and set my preferences Norton DNS only recognizes the preferences set for the IP addresss I logged in as.

2

Hi. I am considering Norton DNS over OpenDNS but I need to have a feature where I can add more than one IP address for 1 account.  We have 2 ISPs used as load balanced Internet.  When I login and set my preferences Norton DNS only recognizes the preferences set for the IP addresss I logged in as.

3

Hi Katie, I think iateyourham is referring to the Web Content Filtering feature which recognizes the IP address that you are logged in with current ISP. I don’t see any option to add multiple IP addresses to enable Web Content Filtering under a single Norton DNS account. -Vinod

4

Yes, you are right.  I am not asking if there are there more than one norton dns server.  I know about the two listed by katie.  The way Norton DNS works now is that ALL the settings I use are only valid for 1 ISP.  I have a 2nd ISP that I use to load balance our internet.  I'd have to make sure that i log in to norton dns with the second ISP, then Add ALL the same Settings for that account all over again.  On OpenDNS I can ADD my second ISP ip address to an existing account so that ALL my settings are kept the same for BOTH ISPs.

5

Hi iateyourham, I have tested my Norton DNS with 2 ISPs. Whenever I switch my ISPs, Norton DNS automatically detects new IP address. I guess the settings are attached to the product ID and product key that your Norton DNS client configured with and with the IP address. Though I am not sure about this. I think Katie can confirm this. -Vinod

6

Yes, thanks for the reply.  I was aware that Norton only accomodates 1 ISP ip address.  I need the feature to add a 2nd IP address so I can keep the settings the same across both IPs.  I'm going to switch back to opendns until this gets added.

7

Hi iateyourham,

 

Thanks for the update.  I'll check into this with the team.

 

 

Thanks,

Katie

8

iateyourham,

 

Thank you very much for the inquiry.  The team currently doesn't have the plan to add the feature to the program.

 

 

Thanks,

Katie