My child's account stop reporting activities to my Online Family Account. I got a msg on my Online Family account that said "...go to the computer and check Norton Safety Minder to make sure that it has not been disabled or uninstalled."
Question 1: How do I determine if Norton Safety Minder has been disabled?
Question 2: I went to my child's laptop. I can't find Norton Safety Minder on the "Add / Remove Programs" window. If it was uninstalled, I don't know how it did. I try to re-install Norton Safety MInder, but the installation failed. How do I re-install Safety Minder?