My desktop norton security says antispy app is off, why?

Hello,

My desktop Norton Security 2015 says antispy app is off, why?

When I start my computer and have it running, I can see the Red x, down by the clock in the activity field, which normally alert of something important.

When I click the red x, a dialog pops up claming my Anti Spy app is off. And that my Windows Defender is also off.

Why is that, and how can I solve this?. I have tried to select in the dialog and click "Activate". But nothing happens.