My husband loves Norton but he only uses PCs. I only use Macs. He purchased a Family plan for all of our (1) desk and (3) laptops so it is in his name and his account. He did not realize that the LifeLock component will only cover him and not me. If I want to be covered I have to purchase it separately which I did but I cannot use it for some reason - anyone know why? The entire protection plan is very expensive for us - almost $400 a year! With it not working smoothly on my Macs it is not cost-effective for low-income seniors like we are.
I have had Norton to become corrupted and alerts me to remove it from my laptops three times. It is now blocking many of my apps like Grammarly, Adobe Acrobat Reader, LastPass, and others. I have no idea how to stop this from happening.
Another issue is now occurring - Norton crashes or continues to not respond or freezes up. I have attempted to use Norton products for years but every time it is not successful. I still have a Mac Titanium that was what I used when OS10 arrived. I wanted to buy Norton Utilities and called to make absolutely sure it was o.k. to do so. I was told it would be fine. It was not. It completely destroyed my hard drive. I took it to the Apple store in Glendale, CA. They told me it was hopeless and could not be fixed. I keep in hopes I can retrieve photos and other information from it if I can find someone who is capable of doing so. The new Norton Utilities Premium is not compatible so I cannot use it.
So, I question the compatibility across the board for using Norton on my Macs. I am getting frustrated and wonder if we are wasting money using it. My husband can keep it but will it ever work seamlessly on my Macs? Does anyone else have problems using Norton on their Macs? I really need help if anyone can help me. Thanks.
Norton 360 with LifeLock Ultimate Plus
Mac Catalina 10.14.6
To reproduce any error message cannot be done.
Wendy's Email: [Removed]
[Edit: Removed personally identifiable information to conform with the Participation Guidelines and Terms of Service]