HI
Im so frustrated, my nis09 (which I like a lot) wont renew and it expires in less then a week. I use the renew now button it goes to the site sets up the order takes all my info and says it cant verify my card or info. My info is fine my cards yes I tried two are fine I called the banks.
I tried over and over Im doing it right Im not a fool.
I tried to chat w/ them it said six people in line ahead and never came up to help. I called said six min wait which turned into twenty min and I couldnt wait anymore I had to go take care of otehr things.
Do they not want my business? It was supposed to auto renew anyway but didnt said it couldnt.
Guess I will end up not running norton anymore
Bummer dont knwo what I will use now I hate to do the whole removal process.
I cant believe its this complicated to renew when folks are dropping companies due to econonmy.
well any advice helpful...its been days of this now.
PS: I found posts where it asked folks to sign up for card secure it did NOT ask me that and If it does Im done I wont do that since its not generated by my card company.
Also if I buy a copy in store it costs a chunk more thats not fair just because they wont renew me! This is bad bad busines norton.