I just got Norton Internet Security, it was working well when I was watching a film. A message popped up, saying that it was doing a full system scan, and my computer instantly froze and went into a hard hang. I turned the computer off and on to fix the problem, I went to the event viewer and saw the error message of a "Kernel 41" error. This error is mainly due to out of date drivers and such that makes the computer crash. I am running Windows 7 64-bit with ALL updates(I made sure before posting :P) and have NEVER had this problem before now.
In response to this, I then started to fiddle around with the settings, turning idle scans off and such, but instead of it saying "Full system scan" it then said instead, after watching another 20 minutes of the film, "Backround tasks" and my computer then went back into a hard hang.
Any solutions to this problem?