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Issue abstract:
Detailed description: I am trying to run My Norton Downloader but all I get is Unidentifiable Error: 80047ec6, 80072ee7. When I click on Send error report I get Unable to send error report
Product & version number:
OS details: Windows 10 latest
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
Hello Joseph. One of the error codes, 80072ee7, is regarding Windows activation. The error 80047ec6, is related to Windows updates having issues. In an older thread we addressed SIMILAR issues with Windows 7 here:
Is your Windows install version 22H2 build 19045.5011 and are you logging in with admin privileges? If so follow the general steps in the older post for possible fixes.
Edited: If you already have any version of Norton installed such as a pre-installed OEM version remove it before trying to install Norton again.
Many thanks for your reply.
What subsequently happened was that I switched off the PC, worked in the garden for a while, came back and switched on, and it automatically completed the installation!
So the high tech solution was to switch it off and on again!