My Online Norton Task bar won't show up properly

 

Well as is it say's my Norton Task bar wont show up properly its says its on but is grayed out also when i browse on google it wont show the Green, Red or Gray markers telling me what safe and what not.  So How to i fix this do i have to Reinstall? but if I do wont the Reset my account timer?  Also my computer was just recently hit really hard with a virus (It was Spyware protect 2009 and much, much, more.) after i got rid of all that, I had to do a as the OS disk Described as a Repair install of Windows XP and it seemed to work (if it didn't I work I would of had to Reformat the HD) after all that was done I got all the Updates of XP,  this where I am system wise (of what I did so far)  so what I need to know is how do i fix this problem and what should I do

 

OS Windows XP SP3

Norton Internet Security 2009

Version 16.5.0.135