I opened a whatapp msg thinking it was from my son but it infected my pc with zbot and other malware which prevent me from running any .exe files so I cant run NPE or anything else that might help me. I downloaded the Norton bootable tool and ran from this to run a scan and although it took hours to complete came back with no threats found. I installed another copy of windows on my disk which works OK but I want to go back to the original version for all my setting etc. Can you advise??
I opened a whatapp msg thinking it was from my son but it infected my pc with zbot and other malware which prevent me from running any .exe files so I cant run NPE or anything else that might help me. I downloaded the Norton bootable tool and ran from this to run a scan and although it took hours to complete came back with no threats found. I installed another copy of windows on my disk which works OK but I want to go back to the original version for all my setting etc. Can you advise??
Hi
I reinstalled it on to another part of the disc. I want to go back to the original installation of windows
Sorry intesec, what Im really after doing is getting my whole disk clean and as the bootable norton disk didnt find any threats Im not sure how to do this
Hi bardenj
Try one of the free malware removal sites below.
It is important that you do no more to your computer to try and fix the problem as it can remove data that the malware specialist will need to find. Pick one and stick with who you get until they have confirmed your computer is clear of infections.
http://www.bleepingcomputer.com/
http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/
http://forums.whatthetech.com/
http://support.emsisoft.com/forum/6-help-my-pc-is-infected/
ATB
intesec
Thanks intesec I'll give them a try