My renewal fee came out a month ahead of time, how do I cancel my subscription and get a refund? I've already jumped through the hoops online

Norton 360 for Windows
1

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Issue abstract:

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What is the error message you are seeing?

If you have any supporting screenshots, please add them: The system bounces me everywhere accept where I need, To cancel and get a refund

2

@BrendaSusan_Ward Is this where you were trying to get your refund started?

Start the refund process link:

SA