My son’s phone isn’t being monitored

One of my sons’ phones is not being monitored. Everything is turned on but it shows no activity for over a week. He’s restarted his phone but it hasn’t changed anything.

Hi Kari KA,

Welcome to Norton Family forum and thank you for sharing your observation. 

I have sent a private message to get further information on the issue. Could you please check

 

Thanks and Regards,

Abhilash