I did subscribe to Norton 360 on 05/05/2023 for 3 devices. I installed the product on only 2 devices; my Huawei mobile
and on my Toshiba laptop, however, Norton made another charge of £74.99 on 31/03/2024which I didn't subs.to it.
What are the benefits of being in automatically renewing subscription service?
[...] We send a notification email before each upcoming annual renewal (usually about 50-65 days ahead), so that you are not caught off-guard. This notification email provides important information, such as the price for the next annual term, and the subscription renewal and billing dates. This helps you to adjust your protection plan according to your needs. [...]
FAQ: Norton subscription and renewal
https://support.norton.com/sp/en/us/home/current/solutions/v126985328
that would be the renewal process
its about 2 months prior to it expiring that they send a email about renewing and when you will be charged
- Renewal: subscriptions automatically renew unless the renewal is cancelled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand. Renewal prices may be higher than the initial price and are subject to change. You can cancel the renewal as described here in your account or by contacting us here or at 844-488-4540.
`````````````````````````````````````````````````````
Norton Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023 18-Jan-2024
Do you want to cancel recurring subscription service & delete billing information?
Please review: https://community.norton.com/en/comment/8552190#comment-8552190
Do you want to request a refund? Are you within 60 days of the purchase date?
Please review: https://community.norton.com/en/comment/8552191#comment-8552191
Please review: How To - Contact Norton Official Support
Norton Community does not have access to your Norton account, subscription nor billing information.