N.I.S. 2009: Idle-Time Scan

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I have Idle-Time Scan turned off, yet, when I set the Idle Timeout from 01-minute to 30minutes, the Idle Scan still occurs.  I do not want Idle Scans running on my computer, so how do I stop Idle Scans from running?  May be a Bug. 

Hello ashwink,

       I do not mind other tasks being performed when the system is idle, except the Idle Scan, Automatic Norton LiveUpdate and Norton Community Watch.

 

The Idle Scan that does seem to run is a Quick Scan.  And I never said if it was a F.S.I.S. or whether it was a Quick Idle Scan.  :)

Hi, If it’s the idle quick scan that’s running then it’s not a bug…there is no functionality in NIS to turn off idle quick scan since not running the idle quick scan will affect the health of the system. You have turned off Automatic Live Update, Norton Community Watch and Idle time Scan? Is this true? If this is, how often are definations downloaded and how often does the idle quick scan run?

How will it affect the system health?  If that is the case that it is not available to turn off the Quick Idle Scan, then there should be an option for this in N.I.S. 2010 as I do scans on a regular basis.  The Idle Quick Scan runs after thirty minutes of the system being Idle.

 

That is correct.

 

I, on average at the moment, run LiveUpdate every 30minutes.

 

 


Floating_Red wrote:

How will it affect the system health?  If that is the case that it is not available to turn off the Quick Idle Scan, then there should be an option for this in N.I.S. 2010 as I do scans on a regular basis.  The Idle Quick Scan runs after thirty minutes of the system being Idle.

 

That is correct.

 

I, on average at the moment, run LiveUpdate every 30minutes.

 

 


 

I would also like to know: Say a user has the Quick Idle Scan (Q.I.S.) to Run every minute.  The user goes away from the computer for thirty minutes.  Would the Q.I.S. Run every minute the user was gone, or, would run just at the first minute the user was away?

Hi, Quick Scan is supposed to run when the machine goes idle following full defination update, currently full definations are updated every 8 hours. If for some reason the machine does not go idle after a defination update, the idle quick scan will run after 3 days even if the system is not idle. NIS 2009 does not provide the ablilty to change the schedule for any of the idle time tasks. Hope this answers your question.

 

We will consider providing more control over idle tasks in the future release of NIS.

 

Thanks.

Is Q.I.S. just meant to run after the eight-hour V.D.s Update?

Yes but only of the machine goes idle. If the machine does not go idle for 3 days it will run even if the machine is not idle. I’m curious to know how you are determining that the idle quick scan is running every 30 mins.

In the Idle Timeout option, the Q.I.S. seems to run if the computer has been idle whether or not new Streaming Def.s have been d.&i. or whteher it be the eight-hour V.D.s.

 

I think the Idle Scanning a good idea if you have A.LU. on.  However, with having little control over Idle Scans, this componet is not really very good because, in my view, it does need more controls over whether or not to run a Full System Scan Idle or a Q.I.S.; you could put two options in for N.I.S. 2010 when the Idle Scanning is on and only on: You could have check boxes for to run a Quick Scan when the system goes idle or a F.S.S. when the system goes idle.  If the user turns off Idle-Time Scanning, then no Scans should run at all.  I find that, although the user does turn off Idle Scanning that a Q.I.S. does run, very poor as this may confuse the user, for example.

 

If there were more controls over background features like Idle Scanning, for example, then this would be an excellent Product; the best symantec has ever had.  It is still, a very, very good Product.  :)

I am considering NIS 2009- What is idle time scan and what does it do?


NY1986 wrote:
I am considering NIS 2009- What is idle time scan and what does it do?

 

Idle-Time Scan scans your computer when it is idle, e.g. when no-one is typing or moving the mouse.  If you have this Option checked, it will do a F.S.S. Idle Scan; if not, it will just do a QUick Idle Scan.

so the purpose of this would be? I set full system scans currently every night (late)


NY1986 wrote:
so the purpose of this would be? I set full system scans currently every night (late)

 

Since most people will have A.LU. on and becuse you get Virus Definitions every five minutes on average, this Idle Quick Scan may Detect something sooner, rather than having to rely on full, Virus Defintions every eight-or-so hours.

Let me jump in and elaborate.  In the past eight months, I have had to help clients deal with malware invasions that spread on their computer like wildfire.  One client I had to walk through her ordeal by phone while she was working with FEMA in New Orleans.  Her desktop was shape-shifting while we were talking, as though the virus was racing our repair.

 

And indeed it was.

 

I have seen this happening more and more.

 

The point is, when you are infected by this kind of virus (the woman I mentioned above got hers from visiting a spurious website that had not yet been flagged by any anti-phishing data; another got it by opening an attachment from a trusted colleague), you want to deal with it as soon as possible.

 

Heuristics help because they are written to identify malware-like behavior.  Alas, new malware sometimes has new behavior.  This particularly vicious virus went after the antivirus program, the registry, the desktop, and locked down the task manager.  But it didn't do it at the speed of light.  This happened over the course of two to three days.  Had she gotten the right malware signatures early enough and had scans started early enough, she (and I) would have been saved a lot of grief.  Likewise for my other clients.

 

We are living in a time when -- when it comes to malware -- seconds (even milliseconds) make a difference.

 

NIS 2009 now seems to be the fastest at acquiring new virus data without slowing your computer to an unbearable crawl and to have a strategy for scanning that is aimed at early detection but (again) without slowing down your own activity.

Message Edited by mijcar on 09-11-2008 09:12 PM
1 Like

ashwink wrote:

Hi, Quick Scan is supposed to run when the machine goes idle following full defination update, currently full definations are updated every 8 hours. If for some reason the machine does not go idle after a defination update, the idle quick scan will run after 3 days even if the system is not idle. NIS 2009 does not provide the ablilty to change the schedule for any of the idle time tasks. Hope this answers your question.

 

We will consider providing more control over idle tasks in the future release of NIS.

 

Thanks.


I thought it may be helpful to add a reply from MattP in this thread, which has some more details re idle time scans:

 

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For NIS 2009, quick scans are set to run via idle scanner every 3 days while full system scans are set to run via Idle scanner every 7 days. If at the scheduled time the system is not considered to meet idle requirements, the scan in question will run as soon as the system becomes idle. If a quick scan is running during idle and the system becomes active it will continue to run until completed. However, if a full system scan is running during idle and the system becomes active, the scan will be suspended until the system enters an idle state again at which time the scan will continue from where it left off.

 

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Message Edited by johna on 09-12-2008 01:55 PM

If a F.S.S. is Running, say it has Scanned 123,159 Files/Folders, will the Idle Quick Scan kick-in since you have no choice over whether the I.Q.S. Runs or does not Run?

mijicar hwat do you mean by her desk top was shape shifting? Sometimes my monitor “wobbles” its an old one, but I often wonder if there is something malicious going on

Almost sounds like NIS2009 is like having a tech monitoring your computer safety Which is great !!!  I need it in the stores ASAP

That's it!  I have just had about enough of this Idle Quick Scan non-sense!  Why does Idle Quick Scan run Daily - randomly - when you have got it set to "Weekly" or "Monthly"?!  It slows down my system when it run!  And it is not even idle!

 

And another thing: Why is there so few Options for Background Tasks?!  I am furious with symantec for having so little control over this!  I really dis-like this Feature!  If there had been more Options for Background Tasks, then I would not have minded this Feature!  But because there is so little control over it, like when you turn off "Idle" Scanning, Idle Scanning still happens!

 

I think I might go back to N.I.S. 2008 or change company, which I do not want to do!