N360_BACKUP is taking up 860GB of my 1TB Hard drive - HELP!

N360_BACKUP is taking up 860GB of my 1TB Hard drive - HELP ! I can’t see where to turn this off or how to delete the folder ? And the KB articles are just WRONG !

N360 v22.x or v24.x?
https://i.postimg.cc/VkkyBqYs/png-20007.png

Hello @Natalie_Bristow

Norton Security v22.x on my W10 box

N360_BACKUP is created with Norton backup to external drive.

N360_BACKUP is created with Norton backup to internal drive.

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I’ve been able to delete folder/files held by N360_BACKUP by changing file permissions.

I’ve needed to opt Give access toRemove access

right click Folder/File → see menu item Give access to → then Remove access → then Stop sharing → then Change settings → then try Delete (you may see UAC prompt)