Background:
Running Win-10 and N360
Have a friend ( 75 years old) that is having problems running a program on her PC. She is 200 miles away so I can't visit to fix the issues. Want to use remote connection.
She said her son uses AMMYY to allow him in to her computer. I figured that if she is comfortable with that program I would give it a try.
I investigated and learned that some scammers are using this program to gain access to others computers so some people are blaming the program. Turns out it is those "Microsoft Help Desk" people are using this software as a tool to try and scam people. I figure that if she has used it with her son it should be OK for me to use and since she would be expecting me to help her all should be OK.
PROBLEM
I tried to download the software from the company web site and N360 immediately blocks it.
Is AMMYY really a bad actor?
I see suggestions for Teamviewer which N360 allows to be downloaded.
Switching programs with her may be an issue so need clear answer on if its safe and if it is how do I download and iinstall it?