N360 disappeared from store shelves- Security Deluxe product code doesn't fit the activation space

I purchased a replacement package for Norton 360- Norton Security Deluxe- 3 devices. after installing it several times on two devices (Windows 10), whenever activation was called for- the input section does not accommodate the 25 character Product Key supplied with the enclosed disk/package.  I have 30 days (maybe??) in "trial time" to get a solution to this predicament.