Applecare is about to suggest that I uninstall/reinstall N360, but I am not certain that is good idea OR that N360 is causing the problem.
iPhone 4s connected to PC via USB; device is found and syc begins but at the last step (7 of 7) all you see in iTunes is the barber shop pole rotating and the sync never completes. The iTunes text says something like "Waiting for changes to be completed".
Win 7 Pro 64 bit iTunes v 10.5.0.142
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More info:
I temporarily disabled N360 Firewall and sync also does NOT complete.
Viewing N360 history does NOT show as far as I understand it that N360 has blocked iTunes.
I went into Firewall "Program Rules" which already showed iTunes.exe with the choice of Auto; changing this to Allow did not solve the problem.
NOTE: I have iTunes installed on local C drive but NOT in its default folder ... it is is at C:\_audio\iTunes but I don't think that should impact anything.
Appreciate any of your thoughts/suggestions.
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Ran some of the iTunes diagnostics which do NOT show any problems ...
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
LENOVO 4318CTO
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.2.0
CD Driver DLL 2.1.3.0
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 003EAF14036408A0
Current user is an administrator.
The current local date and time is 2011-11-10 13:17:46.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA Quadro FX 880M
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 10.5.0.142 (x64) is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
NEC Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
Connected Device Information:
Edward, iPhone 4S running firmware version 5.0
Serial Number: C39GJ8APDTFF
**** Device Sync Tests ****
Sync tests completed successfully.
Edited immediately to correct subject