Não consigo atualizar os aplicativos do Windows 10

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Issue abstract: update

Detailed description: can’t update application of Windows 10

Product & version number: Norton Antivirus Plus PWV62687232H

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

@CacildaR_Ferrante Please edit your Norton Antivirus product number from your post. It is identifiable information that others can use.

What specific Norton product is it that you cannot update? Thanks in advance.

SA

O Norton Antivirus Plus identificou que há atualizações a serem feitas: Excel, Microsoft Word etc. Clico em atualizar, aparece a página inicial do programa e não há a opção atualizar.