NAV 2004-Live Update won't work, been using Intelligent Updater, subscribed to definitions

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What version of Windows are you using.

 

Have you checked whether NAV2004 is compatible with that version?

 

Does your version include the Norton Account link and if so did you use it when you first installed so that there is a record of your current status tucked away in it? I've found that useful since when reinstalling the Norton application will go there and pick up the KEY without you having to enter it via the keyboard.

 

Are you sure you still have NSV 2004? I thought that when you bought a renewal subscription it updated the application to the current one but I may have misunderstood. But I'm pretty certain that you have the right to upgrade to the current one although I don't know how far back in time that goes.

 

Hang on for one of the Norton Staffers who should be able to clear this up for you. The 2008 versions are much better "engineered" than earlier ones, even than 2007.

Please upgrade to 2008