I upgraded my Norton Antivirus from 2008 to 2009 on my computers. Now I cannot backup my computer successfully to a network drive, as NAV 2009 blocks the Ghost backup, thinking it has detected Worm intrusions. Ghost reports the error "Network name no longer available" and the backup fails. Yet when I run a full Norton Antivirus 2009 Scan of my computer, no threats are reported. I have all the latest LiveUpdate patches installed, along with the latest Microsoft Windows patches.
Looking at the NAV log generated when Ghost runs, it reported 3 different intrusions detected: Deloder Worm Infection, Nebiwo Worm Propagation (1), and Fizzer Worm Propagation (TCP). So I disabled these in the Intrusion exclusions of NAV on my backup client, and reran the Ghost backup. Now my Network server NAV 2009 installation reports the same Worms. So I disable them also on the network server, run Ghost again, and it completes successfully.
It is obviously unsafe to have these worm intrusions excluded in my NAV 2009 settings, so how do I get your Norton Ghost 12 product to successfully backup my computer to the network drive again? I downloaded and tried the trial version of Ghost 14 and it also fails the same way. How do I get your two products to work together?
I found a similar case on this board at http://community.norton.com/norton/board/message?message.uid=11204 but the solution there does not apply, as I don't have any crash dumps that I am aware of. I also was able to backup this drive successfully before the NAV 2008 -> 2009 upgrade. The backup client is running Vista Home Premium SP1, and the network drive server is running XP Home SP3.
Thanks...Tom