NAV 2009 Unable to remove Packed.Generic.238

I've got a PC on my network that has gotten the virus. Same background as well. I've run NAV2009 in safe mode, it detects and gets rid of it. When I reboot, PC seems ok but when I run scan again it detects but cannot fix. Any further help would be greatly appreciated.

 

 

[edit:Changed subject to reflect moved post.]

Message Edited by shannons on 07-15-2009 09:16 AM