NAV 2014 System Tray Icon Not Appearing on Startup

Norton Security | Norton Internet Security
1

Recently upgraded my NAV to Version 21.1.0.18, and ever since then, the NAV System Tray Icon Does Not Appear on Startup.  Only after manually launching NAV will the NAV System Tray Icon Appear.

 

I  double-checked the Win7  "Customize Notifications Icons" to see if there had been any settings changes, and it was still set to "Show Notifications and Icons" for NAV, so I don't understand why the NAV 2014 Version 21.1.0.18 System Tray Icon is Not Appearing on Startup.

 

Please advise on a solution to this problem.  I verified that the NAV program is present and running, but the NAV 2014 Version 21.1.0.18 System Tray Icon is just Not Appearing on Startup.

 

DD

 

 

2
intesec wrote:

Hi Dubble__D

You might like to try setting boot time protection to aggressive, then click apply, click ok, close all programmes and restart the computer.

 

 

ATB

 

intesec

 

Thanks for the prompt reply.  After setting boot time protection to "aggressive" and rebooting, the  NAV 2014 System Tray Icon Promptly Appeared on Startup.  I will monitor additional, subsequent restarts/reboots to see that the  NAV 2014 System Tray Icon continues to appear normally on Startup and report back.

 

DD

3

My apologies to the forum...I didn't realize there already was an extensive discussion thread on this very topic...

 

NIS 21.1.0.18 systray icon

 

However, in reading through all the posts, it was not clear to me exactly what the best solution is to this problem.

 

Can anybody provide the "best case" solution to this issue?   

 

DD

4

Hi Dubble_D,

 

Until Symantec releases a fix for all modes of Boot Time Protection, you can switch to Normal or Aggressive depending on the level of protection you need without much affecting your pc's boot performance.

Hope this helps,

 

Regards,

5

Hi Dubble_D,

 

No need to apologize, as you said reading thru 5 pages of posts and none of the posts being marked as the solution to make it easy to follow to the conclusion is no picnic.  Beside in the original poster's eyes, the situation is probably seen as not solved.

 

You found something that solved your situation, so if you desire you can mark the post that solved your situation as the solution in your thread and the OP in the other thread can leave their's open if the desire until Symantec provides a soluton to their satisfaction.

 

You marking a post as the solution will let others know what worked for you, save them from reading 5 pages - unless thay are interested in the background and assist them getting their system bck working as they expect it to.

 

 

 

 

6

Hi all,

 

Please check Tony's latest post at this topic. http://community.norton.com/t5/Norton-Internet-Security-Norton/NIS-21-1-0-18-systray-icon/td-p/1036637/page/5

It seems that the problem will be addressed shortly!

 

Best regards,

7

Recently upgraded my NAV to Version 21.1.0.18, and ever since then, the NAV System Tray Icon Does Not Appear on Startup.  Only after manually launching NAV will the NAV System Tray Icon Appear.

 

I  double-checked the Win7  "Customize Notifications Icons" to see if there had been any settings changes, and it was still set to "Show Notifications and Icons" for NAV, so I don't understand why the NAV 2014 Version 21.1.0.18 System Tray Icon is Not Appearing on Startup.

 

Please advise on a solution to this problem.  I verified that the NAV program is present and running, but the NAV 2014 Version 21.1.0.18 System Tray Icon is just Not Appearing on Startup.

 

DD