NAV 360. using win 7 and win 8.1. in msconfig shows in services unchecked, running and disabled. the computers are Toshiba Satellites. I have another computer not a Toshiba and it uses win 7. msconfig shows in services checked, running and not disabled. how do I fix? also on the Toshiba computers NAV 360 appears 2 times on taskbar. how do I fix? I have contacted Norton and they uninstalled and reinstalled NAV 360. did not fix .