I've been trying to install programs all morning...programs I've been using for many years without issue. I didn't have problems with these programs using NAV prior to today. It seemed like SONAR was the issue...so I turned it off...then it had a problem with File Insight...I loved Gamer Edition...NAV2k10 is starting to grate my nerves. I either need a way to get protection and get Norton to ignore certain things, or I'll be moving on to another AV when my sub is up in 63 days. We used to have an exclude list...where did that go? Now all I can do is ignore entire directories, drives, or types of signatures...It would be nice to have some control back over our files. I've scoured here and on Google, trying to find answers, to find ways to exclude certain files and such, to no avail. Please Norton, entertain me as to why I should bother paying for another year of you automatically deleting files I know to be not only legitimate, but uninfected/unobtrustive? I've been a Norton user for 13 years, sworn up and down to your products when I see people using junk like Avast, but this is looking like it just might be the end for me.